Critical Security Services Pty Ltd offers a broad range of security services that can be tailored and customized to your individual business needs. We take pride in delivering exceptional security services to a diversified customer base – from large multinational companies to small local enterprises. Whether it is a distribution centre or a data centre, high rise building or a retail outlet, power plant or a hospital, WE HAVE GOT YOU COVERED!
We help businesses in reducing risk and increasing capacity by developing secure workplaces, places that promote wellbeing and operational synergy. We help businesses in managing the challenges of a competitive market and changing landscape by protecting their people, assets and operations. As part of our Security Services we offer highly trained men and women, for round the clock presence and protection, 365 days a year. We offer solutions for,
Our Seucirty Services Employees are classified on the basis of qualification, years of experience and services provided, this is inline with the classification under the AWARD and can be summarized as,
Indicative tasks that an employee may perform at this level include:
- Watch, guard or protect persons, premises or property at sites or locations where the complex use of computer technology is not required.
- Basic crowd control functions, including at shopping centres, major events, sporting tournaments, nightclubs, sporting venues and other entertainment venues or public areas where events, concerts or similar activities are conducted.
- Be stationed at an entrance to, or exit from, premises or a property with principal duties including the control of movement of persons, vehicles, goods, or property coming out of, or going into, the premises or property, including to ensure that the quantity and description of goods being carried on a vehicle is in accordance with the requirements of the relevant document or gate pass.
- Respond to basic fire or security alarms at their designated post.
- Use electronic equipment such as hand-held scanners and simple closed circuit television systems utilising basic keyboard skills that do not require data input,
- Provide safety induction to employees, contractors, or visitors to the site; and
- Control access to, and exit from, an airside security zone or landside security zone at an airport.
An employee at this level performs work above and beyond the skills of a Security Services Officer Level 1 and to the level of their skills, competence, and training. A Security Services Officer Level 2 may be required to perform duties of a Security Services Officer Level l that are not designed to promote deskilling.
Indicative tasks that an employee may perform at this level include:
- Duties of securing, watching, guarding, protecting as directed, responding to alarm signals (including attendances) and, when not alone, minor non-technical servicing of ATMs, not including cash replenishment.
- Crowd control functions including at shopping centres, major events, sporting tournaments, nightclubs, sporting venues and other entertainment venues or public areas where events, concerts or similar activities are conducted.
- Patrol 2 or more separate establishments or sites in a vehicle, including where operated by the same business.
- Monitor and respond to electronic intrusion detection or access control equipment terminating at a visual display unit or computerised printout (except for simple closed circuit television systems), not including complex data input into a computer.
- Monitor and act on walk-through electromagnetic detectors, or monitor, interpret and act on screen images using x-ray imaging or observation equipment, including in or in connection with airport security zones.
- Operate a public weighbridge.
- Record or report security incidents or matters on a computer-based system.
- Control a dog used to assist the security officer to carry out the duties of watching, guarding or protecting persons, premises or property; and
- Conduct frisk searches of persons and screening using explosive trace detection, including in or in connection with airport security zones.
A Security Services Officer Level 3 works above and beyond the skills of an employee at Levels 1 and 2, and to the level of their skills, competence, and training. A Security Services Officer Level 3 may be required to perform duties of Security Services Officers at Levels 1 and 2 that are not designed to promote deskilling.
Indicative tasks that an employee may perform at this level include:
- Control of movement of persons, vehicles, stock or material at gatehouses and similar locations utilising monitoring and operating computer-based systems requiring data input, including manipulation of spreadsheet-based computer programs or other advanced monitoring system.
- Monitor and operate, under supervision, building operation systems terminating at a visual display unit or computerised printout, including the monitoring of complex fire alarms, water towers or chillers, temperatures, and other similar building operational system functions.
- Stock and material control at computerised gatehouses and similar locations requiring data input and manipulation of computer programs, for example, Microsoft Excel and other similar computer programs.
- Provide safety induction to employees, contractors or visitors to a site; and
- Monitor and act on walk-through electromagnetic detectors, or monitor, interpret and act on screen images using x-ray imaging or observation equipment, including in or in connection with airport security zones.
A Security Services Officer Level 4 works above and beyond an employee at Levels 1,2 and 3, and to the level of their skills, competence, and training. A Security Services Officer Level 4 may be required to perform duties of security services officers at Levels 1,2 and 3 that are not designed to promote deskilling.
Indicative tasks that an employee may perform at this level include:
- Monitoring, recording, inputting information or reacting to signals and instruments related to electronic surveillance of any kind within a monitoring centre or at a particular location.
- Keyboard operation to alter the parameters within an integrated intelligent building management or security system, including operating computer programs that can lock or unlock doors, program access cards, audit door access by individuals as well as recording the time and date of access; and
- Co-ordinate, monitor or record the activities of security officers utilising a verbal or computer-based communications system within a monitoring centre including in or in connection with an airport security zone.
A Security Services Officer Level 5 works above and beyond an employee at Levels l,2,3 and 4 and to the level of their skills, competence and training and may co-ordinate the work of Security Services Officers working in a team environment within a monitoring centre. A Security Services Officer Level 5 may be required to perform duties of security services officers at Levels 1,2,3 and 4 that are not designed to promote deskilling.
Indicative tasks that an employee may perform at this level include:
- Keyboard operation to alter the parameters within an integrated intelligent building management or security system, including operating computer programs that can remotely lock or unlock doors, program access cards, audit door access by individuals as well as recording the time and date of access; and
- Co-ordinate, monitor or record the activities of security officers utilising a verbal or computer-based communications system within a monitoring centre including in or in connection with an airport security zone.